While our reputation and experience mean that your monies are in very safe hands, you should also carefully read the following sections which confirm the financial protection of money paid to us.
All the flights and flight-inclusive holidays organised by us are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
ATOL protection does not apply to all holiday and travel services we offer. Please ask us to confirm what protection may apply to your booking.
For holidays that don’t include a flight we provide full financial protection by way of a bond held by ABTOT - The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Absolute Travel and Tours Limited, and in the event of their insolvency, protection is provided for non-flight packages. ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Absolute Travel and Tours Limited.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: www.legislation.gov.uk/uksi/2018/contents/made.
You can find out more about ABTOT here: www.abtot.com.